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Reception positions in the Greater London area vary from one practice to another. A dental background is an advantage. Job requirements range from answering the phone and making appointments to processing paper work (i.e. accounts and sending out reminder notices to patients). Many practices are now computerised and have specialised computer programs installed. It follows that some computer experience would be useful. Reception duties will also vary from a single-handed practice to a multiple practice that will often include a number of dentists and one or more hygienists. Practice managers are required to perform the full task of running all aspects of the surgery/surgeries.

More practices are becoming private or independent but some are remaining in the National Health system (NHS). NHS practices are required to complete patients' payment claim forms but this can soon be learnt on the job.

Please contact us for more information.